Monitor the breadth of business communications for ediscovery, data governance and regulatory compliance.
Captured social media information undergoes compliance analysis with a variety of policies that focus on inappropriate conduct, PII, and regulatory policies from FINRA, FCA, IIROC, and other regulatory agencies. Within each identified policy, risk can be prioritized according to risk thresholds, and can be automatically triggered based upon policy configurations.
A compliance dashboard provides a comprehensive view of all risk events that require attention or review. To guard against potential policy nonadherence, risky messages can be quarantined in real-time. This helps keep organizations safe from fines and sanctions with an audit trail to track risk remediation efforts and to remain in regulatory compliance.
Query and conduct searches across content from a variety of channels and preserves it in the archive – advanced reporting capabilities enable you to see message size and volume across channels, drill down into data and view channel utilization by group and custodian. Generate results as they appear to app users, including message threads, social posts, images, and videos.
As a managed service, Social Media Governance balances and measures both strategic and tactical customer satisfaction objectives and results. Micro Focus delivers a large, experienced customer success organization with dedicated professionals who are committed to achieving continuous improvements long into the solution ownership experience.
Automate the capture of email and social collaboration data at regular intervals for preservation in your Digital Safe archive. This data is essential for social collaboration compliance operations such as search, export, and legal hold, as well as for supervisory operations such as reviews, audits, and advanced sampling in conjunction with Micro Focus Supervisor.
Data archiving solutions for legal, governance, compliance, supervision, surveillance, and risk management.