Enterprise Service Management
Set Free

Drive back-office digital transformation through service management. Learn about the key benefits that start with meeting the need for better, faster, and cheaper.

Watch this webinar to learn:

• How ESM is centrally positioned to support the knowledge worker
• The impact of COVID-19 on the service desk
• How digital organizations are adapting to the new normal, and keeping their systems available

For most organizations, the benefits of ESM make perfect sense. But when teams begin thinking about adoption, two issues often arise that stall their progress:

• How do you choose suitable projects that will deliver meaningful value quickly and succeed within your organizational culture?
• How do you find the ESM products that will work best for your projects, in your environment?

This guide addresses those two issues. It provides an overview of ESM’s value proposition and explains the important market trends to consider as you weigh your ESM options.

Micro Focus Hybrid Cloud Management X (HCMX) provides end-to-end automation and gives you the power to easily design and deploy business customized solutions with agility and speed.

Automate use cases from HR and IT to sales, customer service, finance, healthcare, and more, to accurately perform massive numbers of tasks with lightning speed.

Reduce service impacts with hybrid IT asset discovery, proactive impact analysis, and service dependency mapping in your CMDB.