OpenText Full-Stack AIOps delivers discovery and monitoring of applications and IT infrastructure. AI analysis of the data provides observability to pinpoint problems faster and apply fixes automatically—ultimately improving user experience.

Unified ITOM data platform

Get an accurate, real-time picture of on-prem and in-cloud workloads by combining data from all your siloed tools.

AI-enabled observability

Avoid disruptions and deliver predictable user experience with automated, real-time event correlation. Turn raw data into smart decisions with AIOps-powered analytics.

Integrated IT process automation

Shift from repetitive, manual ITOps tasks to higher-priority work with automated discovery, monitoring, and repair of your IT infrastructure.

Products

OpenText™ Operations Bridge

Enterprise observability, AIOps, and performance management.

OpenText™ Network Operations Management

Unified network management system, including network health, configuration, and compliance.

OpenText™ Network Node Manager i

Network health and performance monitoring.

What Others Say

Automated infrastructure monitoring and reduced alarms by 70%.

Reduced MTTR through integrated root-cause analysis.

Reduced network failure cause investigation time by 30%.

Saved millions of dollars by using Micro Focus software to track configuration of 10,000 servers.

Reduced system errors that misdirected calls to a human Agent by 40%.

View all case studies

Resources

Frequently Asked Questions

What are AIOps solutions?

AIOps solutions leverage artificial intelligence to automate and enhance IT operations. AIOps brings together data from multiple domains and simplifies data analysis to find patterns. The benefits of AIOps are faster problem detection, task automation, and improved customer satisfaction because operations teams have the information they need to prioritize and find problems faster.
How does observability differ from traditional monitoring?

Observability provides a more holistic view of system health, integrating logs, metrics, and traces. This approach offers deeper insights and proactivity compared to traditional monitoring methods.
What’s the difference between AIOps and Observability?

AIOps transcends observability and translates it into action. Observability can provide developers insight such as application behavior to specific parts of code. AIOps can help operations teams respond automatically to outages and slowdowns while expending much less effort.
Can OpenText’s AIOps product be integrated with existing IT tools?

Yes, OpenText's AIOps and Observability product is designed to be compatible with various tools such as service management, third-party monitoring tools, and more, allowing for seamless integration and enhanced observability. We have hundreds of out-of-the-box integrations to third-party tools.
How does AIOps help in automating tasks?

AIOps software utilizes AI-driven algorithms to identify patterns, anomalies, and potential issues. This intelligence allows for the automation of tasks such as anomaly detection and reducing alert noise, leading to quicker issue mitigation.

Advanced AIOps and Observability

Boost IT Operations productivity with AIOps and automation.

Unified ITOM data platform

AI-enabled observability

Integrated IT process automation

Products

OpenText™ Operations Bridge

OpenText™ Network Operations Management

OpenText™ Network Node Manager i

What Others Say

Automated infrastructure monitoring and reduced alarms by 70%.

Automated infrastructure monitoring and reduced alarms by 70%.

Reduced MTTR through integrated root-cause analysis.

Reduced network failure cause investigation time by 30%.

Saved millions of dollars by using Micro Focus software to track configuration of 10,000 servers.

Reduced system errors that misdirected calls to a human Agent by 40%.

Resources

Frequently Asked Questions

See how our AIOps and observability solutions can maximize service performance.