Natural Language Q&A and Chatbot by IDOL

Communicate and engage customers using AI and ML to deliver a human dialogue chatbot.

Access to information and processes using an automated, human-like operator which can engage in natural language dialogues.

Natural Language Chatbots

Natural Language Chatbots

IDOL answers questions by pulling from a variety of sources to give a highly matched answer to natural language queries, like humans. Learn more.

Dynamic Question Answering

Dynamic Question Answering

Allow access to information using an AI-automated, human-like operator which can engage in natural language dialogues to enable knowledge discovery. Learn more.

Answer Bank

Answer Bank

Assessing against a bank of FAQs and using AI natural language processing (NLP), IDOL identifies the FAQ that best answers the query. Learn more.

Fact Bank

Fact Bank

The Fact Bank contains a store of factual information to return simple, factual answers. E.g., What is today's stock price? Learn more.

Passage Extraction

Passage Extraction

The Passage Extractor links to a store of documents that might be useful and will return short sentences that contain relevant answers to a question. Learn more.

Dive deeper. Discover more.

  • Natural Language Chatbots

    Natural Language Chatbots

    Natural Language Chatbots

    Natural Language Chatbots

    When you ask a human a question they are pulling from vast reserves of knowledge when they give you an answer. An AI and NLP chatbot should respond to questions the way a human does in natural dialogue. IDOL pulls from many different sources to give a highly matched answer to natural language queries to enhance customer experience when human interaction is not necessary.

  • Dynamic Question Answering

    Dynamic Question Answering

    Dynamic Question Answering

    Dynamic Question Answering

    IDOL powers a range of AI (artificial intelligence) powered chatbot solutions that allow organizations to offer their customers and employees access to information and processes using an automated, human-like operator which can engage in natural language dialogues, facilitating knowledge discovery.

    Dynamic Question Answering
  • Answer Bank

    Answer Bank

    Answer Bank

    Answer Bank

    Many organizations have an existing set of frequently asked questions that human support agents are trained on. For example, if a user encounters a problem on his mobile phone, then the manufacturer has established steps the user should follow to correct the problem. Using NLP, IDOL identifies the FAQ that best answers a query.

  • Passage Extraction

    Passage Extraction

    Passage Extraction

    Passage Extraction

    In many cases, the information requested is simply not present in either an FAQ data set or a structured database, so an extended approach is required. IDOL passage extraction looks through the corpus of data to find segments of documents that best answer the query directly in short sentences with relevant answers.

Related Products