AI Digital Assistant – Powered by IDOL

Automated, human-like digital assistant which can engage in natural language dialogues.

Natural Language Interactions

Natural Language Interactions

Like humans, IDOL pulls from many different sources to give a highly matched answer to natural language queries. Learn more.

Dynamic Question Answering

Dynamic Question Answering

Allow access to information using an automated, human-like operator which can engage in natural language dialogues to enable knowledge discovery. Learn more.

AI Question Answer Bank

AI Question Answer Bank

Assessing against a bank of FAQs and using natural language processing (NLP), IDOL identifies the FAQ that accurately answers any question. Learn more.

AI Fact Bank

AI Fact Bank

The Fact Bank contains a store of information to return simple, factual answers. E.g., What is the current weather? Learn more.

Text Passage Extraction

Text Passage Extraction

The Text Passage Extractor links to a store of documents that might be useful and will return short sentences that contain relevant answers. Learn more.

Dive deeper. Discover more.

  • Dynamic Question Answering

    Dynamic Question Answering

    Dynamic Question Answering

    Dynamic Question Answering

    IDOL powers a range of AI (Artificial Intelligence) powered chatbot solutions that allow organizations to offer their customers and employees access to information and processes using an automated, human-like operator which can engage in natural language dialogues, facilitating knowledge discovery.

  • AI Question Answer Bank

    AI Question Answer Bank

    AI Question Answer Bank

    AI Question Answer Bank

    Many organizations have an existing set of frequently asked questions that human support agents are trained on. For example, if a user encounters a problem on his mobile phone, then the manufacturer has established steps the user should follow to correct the problem. Using NLP, IDOL identifies the FAQ that best answers a query.

  • AI Fact Bank

    AI Fact Bank

    AI Fact Bank

    AI Fact Bank

    If a query is looking for specific figures related to a field within a structured database such as "what was the YOY variation in revenue for Q2 of 2021?", IDOL's Fact Banks query answering will search through the databases to find the correct response.

    AI Fact Bank
  • Text Passage Extraction

    Text Passage Extraction

    Text Passage Extraction

    Text Passage Extraction

    In many cases, the information requested is simply not present in either an FAQ data set or a structured database, so an extended approach is required. IDOL passage extraction looks through the corpus of data to find segments of documents that best answer the query directly in short sentences with relevant answers.

    Text Passage Extraction

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