AI Audio Analytics

AI audio classification analysis – powered by IDOL.

AI Audio Analytics
Use AI to convert audio files into actionable analytics to gain real business intelligence. Natural language processing gives you true-to-conversation text files that can be stored and analyzed for quality assurance, topic matter, and trends in messaging.

Speech-to-Text Transcription

Accurate conversation transcriptions.

OpenText™ IDOL's speech-to-text capabilities transcribe audio files using natural language processing and speaker detection. You get true-to-conversation files that can be stored and analyzed.

Speech-to-Text Transcription
Analyze topics and trends.
Speech-to-Text Transcription
Store audio files in text format for analysis.

Speech-to-Text Transcription

Audio Classification

Reduce manual efforts in audio analysis.

Automatically or manually train IDOL to categorize some or all of an audio file into groups based on specific rules or identified similarities to reduce manual efforts.

Use across industries.
Improve accuracy and holistic understanding of audio files.

Audio Classification

Speaker Identification

Who said what?

Identify specific, known speakers from across your entire data set to properly annotate your audio files.

Get a more thorough analysis of audio files when you include speaker identification.
Search transcriptions more easily.

Speaker Identification

Additional Features

Language Identification

Analyze and extract content in over 40 languages and dialects—out of the box.

Event Detection

Identify and get notified of non-language events such as baby cries, gunshots, or changes in roadside audio.


Security entitlement preservation, authentication, access control, and user homogenization.

Customer Success

Our customers do more.


Featured Resources


IDOL Unstructured Data Analytics


Closing the Gaps in Natural Language Processing

Data Sheet

IDOL Data Sheet

Related Products

OpenText™ AI Audio Analytics

Get started today.