Zurich Airport

SMAX SaaS creates a robust and scalable service management solution, reducing resolution times and improving user efficiency and satisfaction.

Outcomes

+ ITIL-certified best practices to streamline IT and non-IT processes
+ Faster IT service fulfilment using automation for faster resolution time
High user adoption and satisfaction with self-service options and intelligent search
Moving SMAX to SaaS creates scalability, flexibility, and predictable costs

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