Business Process Monitoring

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Visibility

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

Gain visibility into application performance trends.

Active monitoring

For all types of applications.

Get proactive measurements of the user experience for all types of applications, including enterprise, hybrid, cloud, and mobile.

Get proactive measurements.

Detect problems earlier

Proactive identification.

BPM proactively identifies problems even when systems are idle and application administrators are not performing health checks.

Identify problems before users do.

Additional Features

Identify problems faster

BPM isolates application problems by location, application, transaction, cloud service provider, and other factors.

Flexible deployment options

Manage application performance through deployment on-premise or as a managed SaaS service.

Enhanced collaboration

Powerful integration with OpenText™ Diagnostics enables collaboration between application development and support teams.

Customer Success

Our customers do more.

Case Study

Jawwy with ITOM

Get ready for the future with OpenText™ SMAX-streamlined service management.

Read Case study View all case studies
Case Study

Large Financial Institution

IT Operations Management suite streamlines business-critical application monitoring.

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Our digital-first, app-based approach represents real experience innovation in our industry. Micro Focus (now part of OpenText™) solutions help us sharpen our competitive edge of operation excellence, thus boosting our customer satisfaction.

MR.Hany Abou Shady

CHIEF TECHNOLOGY OPERATION
Jawwy
Although we appreciate the OpenText tools, what really makes the difference for us is the partnership we have with OpenText. We receive excellent operational support, dedicated service, and proactive problem resolution which we see reflected in an improved user experience within our organization.

TEAM LEAD

Large Financial Institution

Resources

Support

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Blog

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Featured Resources

Agreement

OpenText™ Business Support Agreement

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Analyst Paper

Study Reveals Critical Gaps in Application Performance Monitoring

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Related Products

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Application monitoring solutions that provide a 360° view of on-premises, cloud, and hybrid environments. See more. Isolate problems faster.

OpenText™ Network Operations Management

Comprehensive network management software that provides integrated monitoring, configuration, and compliance across physical, virtual, and software-defined networks.

See all related products

OpenText™ Business Process Monitoring

Application monitoring software.