Social collaboration – a combination of social media and collaboration platforms – now defines business communication. The growing use of these platforms now strains organizations’ capacities to manage compliance archiving and supervision. Each platform (or channel) offers slightly different tools and conventions; each uses a different set of interfaces. New features can appear as frequently as monthly on some widely used platforms, and often with little to no advance notification.
These factors combine to create numerous challenges for companies and organizations in highly regulated market sectors, including how to capture social collaboration data meaningfully, how to search and analyze it, and how to conduct supervision operations with it, in addition to how to manage the explosive growth of corporate data it brings.
To help our customers manage against these convergent trends, Micro Focus has sharpened the focus on delivering high-performance archiving and streamlined supervision that’s optimized to simplify compliance operations for the diversifying mix of social collaboration and email data.